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WHEN WILL I RECEIVE MY REFUND?

Once we receive your return at our distribution centre, it will be processed and you will be sent a confirmation e-mail to let you know we have received it. The refunded amount will then be credited to the same account/card used to pay. Time taken for your account to be credited can depend on payment provider.

If you need further assistance, please contact our customer service team here. Be sure to include your order number and details of the items you have returned, and we will be happy to look into this as quickly as possible

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