We are sorry you're encountering problems paying on our website.
- The billing address matches the address that your card is registered to (what is visible on your bank statements).
- Card number is entered without any spaces or special characters.
- Terms and conditions are ticked.
If you continue to experience issues placing an order, please contact our Customer Service team here.
To enable us to investigate your enquiry as fast and efficiently as possible, please state the country you are ordering from, the type of payment method you are trying to use, the web browser you are using and the area of the website you are experiencing the issue.